It started two days ago. Two batteries, the ones my carpenter husband needed for a drill at work and had bought from an online store, didn't arrive. We had driven home over snow melt and through the mud suction pad that is our driveway, to find a small piece of paper taped to the front door. It was from UPS, telling us they had tried to deliver the parcel, but we weren't home. And because said parcel had been marked as high value from the store (which it isn't), we now had to sign for it in person.
This was going to be a large quest involving many difficult steps.